Shipping policy
Order Processing
Orders are usually processed in 5 -10 business days from he time the order is placed. The order ship date does not count as a day in transit. Also, a common misconception is that choosing USPS Priority Mail means your package will ship in two business days. Please note: USPS transit times are not a reflection of our processing time.
Orders that contain a different shipping address from the billing address may be subject to review, in which case the customer will be contacted. This can delay shipping time. Also, our system tracks your IP address so orders placed at a IP location that is different from the billing address are subject to review, in which the customer will be contacted.
Shipping Rates / Transit
Enjoy free shipping on your orders $65 and up everyday. USPS Shipping Rates are based on your shipping address and the weight of your order. Depending on the weight of your order, your package will be sent via First Class Package or Priority Mail. Large orders that contain 9+ candles will be shipped via UPS Ground.
USPS Priority transit times vary per state but typically deliver within 2-3 business days. During the busy fall/holiday season, and especially during COVID-19, USPS may experience delays that are out of our control.